CARM introduction

An introduction to CARM (CBSA Assessment & Revenue Management) project

Throughout 2021 and 2022, the Canada Border Services Agency (CBSA) is unveiling Versions 1.0 and 2.0 of its CBSA Assessment and Revenue Management (CARM) initiative. CARM will completely transform how the CBSA manages commercial importations as well as how the agency will interact in the future with importers, customs brokers, trade consultants and other stakeholders such as transporters and customs warehouse operators. Recent changes (May 25th) saw the CBSA deploy its CARM Client Portal (CCP) as part of Version 1.0. Importers, customs brokers, and trade consultants are expected to setup their online CCP profiles and prepare themselves for Version 2.0 coming in Spring 2022.

In this 90-minute training, W2C will introduce the CARM project to importers, the major changes that are forthcoming under the CARM initiative from the launch of Version 1.0 (May 2021), the initial functionalities introduced by CBSA under Version 1.0 and how to prepare for CARM Version 2.0, which will arrive in Spring 2022.

Our expert,  Marc Ticehurst, who has over 27 years of experience in the Customs industry, will cover the following topics:

  • CARM Overview
  • CARM Timeline
  • The CARM Client Portal (CCP)
  • What is a customs bond?
  • What is changing under CARM and what is staying the same?
  • How can W2C help you?

Note: It is highly recommended to attend this Introduction to CARM training before participating in our second training on How to register to the CCP.

Who are these trainings for?

Anyone involved in the Customs activities of your business, such as: logistics & transport agents, import-export analysts, accounting staff, sales and business development employees, department heads, and business owners.

Please note that W2C also offers personalized (customer-adapted) online Customs training, upon request. If you wish to receive an in-house training on CARM please contact our training department or your W2C representative.

Visit the W2C website regularly for additional training dates, other training events surrounding CARM as well as supplementary CARM resources which W2C will make available in coming weeks and months.


For more information call : 1.514.368.2637 x112